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The Center's professional staff all have specialized training in interpersonal and institutional dispute resolution. In addition, all have specialized backgrounds such as advanced degrees (master's, law, or doctorates), marketing and business. Unlike some dispute resolution centers, the Mediation Center of Rochester employs professional mediators, not volunteers.
Each of the Center's staff specializes in one or more areas of mediation and/or dispute resolution, including divorce and family, education, church and congregational, institutional, and business mediation. Both mediation and arbitration services are available. With the diversity of skills on the Center's staff, including several attorneys, the Center is able to provide complete conflict management services.
The Mediation Center of Rochester also administers the Upstate New York Mediation Training Institute, which provides AFM-approved training for future mediators. Many of the family mediators in private practice today between Albany and Buffalo received their training at the Center's Training Institute. Training and internships are provided for individuals/managers in businesses and organizations, as well as consultation in conflict management systems' design for corporations and other institutions.
Housed in the Brighton Campus Office Park at West Henrietta Road and Route
390, the Center is an inclusive and centrally located facility with
plentiful free parking.